Film Developing FAQs

What type of film is accepted?

Any brand of 35mm film, 12, 24 or 36 exposure and QuickSnap, single-use, disposable and waterproof cameras, 27 exposures C-41 Processing only.

How do I know my film is CN-16 or C-41 processing?

To identify if your film is for CN-16 or C-41 processing, check the film packaging.
Both are essentially the same process (C-41), but CN-16 is Fujifilm's name for it. If the film box says "Process C-41", or "Process CN-16/C-41", then it's a color negative film designed for this process. 

How do I send my film in?

Place and seal your 35mm film roll or single-use camera in the processing envelope purchased. One (1) envelope per piece. 

Scan the QR code on the bag and fill in your personal details and download and print your label, one (1) label per piece. Attach the label(s) to the outside of your envelope(s), then drop them off at your nearest NZ Courier.

How long does it take to get my film developed and printed?

Between 7 to 10 business days, you will be kept in the loop as to the progress of your order via email notifications. The time will only begin once your film is received. Processing and delivery times may increase during November and December.

Can you develop old/expired films?

Old, expired film does not go bad all at once – colour shift, contrast fades away, and fog builds up. Old film (around 10 + years) will have faded, skewing toward magenta. In many cases, this is preferred and authentic to the time.

What if my film roll is blank?

If your film roll is blank and doesn’t produce any images, you will be charged a shipping and processing fee.

Why did my film roll turn out blank?

These are the top reasons why your film roll turned out blank:

  1. Film is not loaded properly onto the camera
  2. Camera malfunction
  3. Unused film sent in
  4. Flash is not used indoors

What if you can’t develop my film type?

If we are unable to develop your submitted film, we will return the film. There is a service and processing charges of $20.99 for the films that we are not able to proceed.

This process might take upto 3-4 weeks.

Any brand of 35mm film, 12, 24 or 36 exposure and QuickSnap, single-use, disposable and waterproof cameras, 27 exposures C-41 Processing only.

What happens if film is exposed to light before development/processing

If the film is fully exposed to light, the images will be lost. If only a small proportion of the film is exposed to light, the rest may be salvageable.

Do I get my film negatives back?

No, you will not get your original film negatives back with your order unless the shipping option is added in the shopping cart with your order.
Negatives will be kept for 30 days, then properly destroyed in accordance with privacy rules.

Can I mail you negatives and have prints made?

We do not make scans of already processed film.

Where can I get my digital files printed ?

At The Wonder Photo Shop by Fujifilm, you can find creative photo printing, personalised gifts, and home decor options. Transform your memories with premium prints, photo books, and more.

https://wonderphotoshop.co.nz/

Can you process Kodachrome 64 K-14?

No, we do not process this film type

Can you develop colour negative 110 pocket film?

We do not develop 110 film.

I’m looking for black and white processing in 35 mm and 120 medium format

We do not process black and white film.

 

What kind of paper do you print on?

We primarily print colour prints on Fuji Crystal Archive Supreme Paper. It is available on Glossy or Matte/Lustre surfaces.

How will I know when you receive my order?

If you are wondering if we have received your film yet, please check your inbound tracking number with the Post Office. If tracking shows your film has arrived at our post office, but you have not been notified, please allow 1 – 3 business days to enter production.

If you have a question that isn’t listed here or have a comment, please contact us on our customer service page. We will respond promptly (likely within 6 hours if during business hours).

What happens if a film is exposed to light before development/processing?

If the film is fully exposed to light, the images will be lost. If only a small proportion of the film is exposed to light, the rest may be salvageable.

How should I store undeveloped film?

Keep in a cool, dry place. Refrigeration for long-term storage. Let the film reach room temperature before using it.